FAQ

What if I cannot get verified?

For whatever reason you have not been verified, maybe because you have not uploaded the correct information of your RV or it is still pending information required for your verification.
What payment methods are accepted for my subscription?

Avraa and AvraGo accept a variety of payment methods, including credit/debit cards and other secure payment options. Check our payment page for the most up-to-date list of accepted methods.
How can I track my hirer?

We recommend that you have a small tracker attached to your RV in a non-conspicuous place, trackers can be purchased from the web and are not that expensive but can save you a lot of heartache and money knowing that you know where your RV is going or being used and adhered to your own policy.
How do I create an account?

To create an account, firstly follow the prompts to signup for your subscription (we use a secure SSL slate for collection of your identity and files, so rest assured your information is safe)
How can I reset my password?

If you have forgotten your password, click on the "Forgot Password" link on your login page. You will receive an email with instructions to reset your password.
How do I contact customer support?

You can contact our customer support team through our website's contact form, by emailing info@avrago.com hence we do not use telephone contact as this leads to unscrupulous tele marketers trying to get in through your back door while you are at the front door